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Patient Information

Before Your Appointment

Everything You Need to Get Started.

We want your experience with HookWay Medicine to be welcoming and straightforward, from scheduling your first visit to understanding your next steps.

Frequently Asked Questions

How do I schedule an appointment?
Appointments can be scheduled through our online booking system. Select the appropriate appointment type and follow the instructions to request or confirm your visit.
Do you offer telehealth appointments?
Yes, telehealth is available for eligible appointments. Whether a concern can be addressed virtually depends on your location, medical needs, and the type of care required.
What should I bring to my appointment?
Please have your current medication list, relevant medical history, and any requested insurance or payment information available. Follow any additional instructions provided when scheduling.
Can I get prescription weight-loss medication?
Prescription medications may be considered when medically appropriate. Treatment decisions are based on an individualized medical evaluation and are not guaranteed.
What if I need emergency care?
HookWay Medicine does not replace emergency medical services. For a medical emergency, call 911 or seek care at the nearest emergency department.
Have Questions Before Booking?
We’re happy to help you understand the services available and how to get started.