Privacy Policy

HookWay Medicine, Weight Loss & Aesthetics, LLC

Last Updated: October 28, 2026

At HookWay Medicine, Weight Loss & Aesthetics, LLC (“HookWay Medicine,” “we,” “our,” or “us”), we respect your privacy and are committed to being transparent about how information is collected and used when you visit our website.

This Privacy Policy explains the types of information that may be collected through our website, how that information is used, and the role of third-party services.

1. Information We Collect

Our website is primarily informational and provides visitors with information about our healthcare practice, provider, and available services.

We do not offer patient registration, medical intake forms, or appointment scheduling directly through this website.

When you visit our website, certain information may be collected automatically through website hosting, security systems, and analytics technologies, including:

Browser type and device information
Operating system information
Internet Protocol (IP) address
General geographic location derived from technical information
Pages visited and time spent on the website
Referring websites or search engines
Website interactions, such as navigation and clicks
Technical information used to maintain website performance and security

This information is used to operate, maintain, secure, and improve our website.

2. Google Analytics and Cookies

We use Google Analytics, a website analytics service provided by Google, to understand how visitors interact with our website.

Google Analytics may use cookies and similar technologies to collect information about website usage, such as pages viewed, visit duration, device characteristics, and general interaction patterns.

We use this information to:

Understand how visitors find and use our website
Evaluate website performance
Identify opportunities to improve navigation and content
Make our website more useful and accessible

Google Analytics provides statistical reports that help us evaluate website activity.

For more information about Google’s data practices, visit:

https://policies.google.com/privacy

You can manage or restrict cookies through your browser settings. Google also provides tools for controlling certain Analytics data collection practices:

https://tools.google.com/dlpage/gaoptout

Disabling cookies may affect certain website features or analytics functionality.

3. Appointment Scheduling and Third-Party Services

Our website provides links to an external appointment scheduling platform operated by Tebra.

When you select a scheduling link, you leave our website and are directed to Tebra’s platform.

Information you provide through that platform, including appointment requests, contact details, or health-related information, is handled according to the applicable privacy and security practices governing Tebra and our healthcare practice.

We encourage you to review the applicable privacy information presented when using the scheduling platform.

This website’s Privacy Policy does not replace the privacy notices or policies applicable to healthcare information collected through patient registration, appointment scheduling, or medical services.

4. How We Use Website Information

Information collected through our website may be used to:

Maintain website functionality and availability
Monitor website performance and traffic
Improve website content and visitor experience
Detect or prevent unauthorized access and security threats
Troubleshoot technical issues
Understand general interest in our services

We do not use this informational website to collect medical histories, diagnoses, treatment records, or other clinical information through patient-submitted forms.

5. Sharing of Information

We may use third-party service providers to support our website, including website hosting, security, technical maintenance, and analytics providers.

These providers may process certain technical or usage information as necessary to deliver their services.

We do not sell patient medical records or personal information collected through our website.

We may also disclose information when required by applicable law or when reasonably necessary to protect the security and integrity of our website.

6. Website Security

We take reasonable measures to protect the security and functionality of our website, including the use of secure connections and appropriate technical safeguards.

However, no website or method of transmitting information over the internet can be guaranteed to be completely secure.

Visitors should not send sensitive medical or personal health information through general website communications or unsecured email.

For questions involving medical records, treatment, or other confidential healthcare matters, please use the communication methods designated by our practice.

7. External Websites

Our website may contain links to third-party websites, including appointment scheduling services and other healthcare-related resources.

We are not responsible for the content or privacy practices of independently operated third-party websites.

We encourage visitors to review the privacy policies of any external websites they visit.

8. Children’s Privacy

Our website provides general information about healthcare services intended for adults.

We do not knowingly solicit personal information directly from children under the age of 13 through this website.

If you believe a child has submitted personal information to us through the website, please contact our practice.

9. Your Privacy Choices

You may limit certain information collected through cookies and similar technologies by adjusting your browser’s privacy settings or using available browser-based tracking controls.

You may also contact our practice with questions about our website privacy practices.

Certain technical information may still be processed as necessary for website operation and security.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, technology providers, business practices, or applicable legal requirements.

Any updates will be posted on this page with a revised “Last Updated” date.

We encourage visitors to review this page periodically.

11. Contact Information

If you have questions about this Privacy Policy or our website’s data practices, please contact:

HookWay Medicine, Weight Loss & Aesthetics, LLC
311 S Main St Suite #8
Jonesboro, AR, 72401